Have questions ? Give us a call or shoot us a text - (515) 205 8489
This agreement outlines the details of our services and your responsibilities as our customer. By booking with us, you agree to these terms.
We reserve the right to update this agreement at any time. Changes will be posted here.
By booking or using Dsm Detailing services, you (“Client” or “You”) agree to the following terms and conditions, which constitute a legal agreement between you and Dsm Detailing (“Contractor”, “We”, “Us”, or “Our”).
. More than 48+ hours notice: No fee
. 24-48 hours notice: $50 fee
. 12-24 hours notice: 50% of service amount, up to $250 fee.
. Less than 12 hours notice or No call/No show: 100% of service amount, up to $250 fee.
. Client not present or vehicle unable to be detailed upon arrival: 100% of service amount, up to $250 fee.
Note: Dsm Detailing reserves the right to cancel or reschedule appointments due to staffing, traffic, weather, or equipment issues. This cancellation policy also applies to gift certificate appointments. For any cancellation or missed appointment fees, the credit card on file will be charged the applicable amount.
Dsm Detailing may arrive up to 90 minutes late due to tight schedules or traffic. We appreciate your patience in such situations.
By booking, you agree to provide Dsm Detailing personnel with access and keys to your vehicle to perform services, including detailing, ceramic coating, tinting, wrap, wet sanding, and other cosmetic enhancements. We strive to maintain high-quality service standards. Any concerns must be communicated within 24 hours of service completion. Concerns raised beyond this timeframe or refusal to participate in the final inspection will not be addressed.
Dsm Detailing will document any pre-existing damage before starting work but is not liable for such conditions. If any damage occurs while in our care, we will notify you promptly. Our liability is limited to the amount paid for the specific service in question. Dsm Detailing is not responsible for indirect, incidental, special, consequential, or punitive damages.
Total Cost: The fee is set at booking. Additional charges for add-ons or extended time over 30 minutes will be discussed with you for approval.
Payment: Due upon completion via Credit Card, Debit, or Cash. Late payments incur a 10% fee plus 0.5% daily interest until fully paid. You are responsible for Dsm Detailing collection costs, if applicable.
Extra Dirty Fee: If a job takes longer than anticipated, an extra dirty fee of $50 per additional 30 minutes may apply, subject to your approval.
To perform mobile detailing services, we require access to water and electricity. If access is unavailable upon arrival, a fee of up to 100% of the service amount (capped at $250) will apply. If you’re unsure about water and electric access, please call (515) 205 8489 to reschedule.
Please disclose any hazardous substances in your vehicle before detailing. You assume responsibility for any health or safety risks associated with your vehicle.
We welcome your feedback at (dsmdetail22@gmail.com). By booking our services, you grant Dsm Detailing permission to use images of your vehicle for marketing purposes, unless you object in writing. This agreement is governed by Iowa law. By booking and using our services, you confirm that you are authorized to agree to these terms on behalf of the vehicle’s legal owner and are 18 years of age or older. You agree to indemnify and hold Dsm Detailing harmless from any claims or damages arising from a lack of authority to enter into this agreement.
If you do not participate in the final quality control check and inspection at the end of the job, a 10% gratuity fee will be added to the invoice. This fee is non-negotiable if you are unable to inspect the vehicle with the technician at the end of the job.
By booking our services, you acknowledge that:
. Dsm Detailing does not guarantee any specific outcomes or results with our work.
. Dsm Detailing does not guarantee any specific outcomes or results.
. Payment is for the time and effort spent servicing your vehicle, not tied to any specific outcome.
. Dsm Detailing liability is limited to the total amount paid for the service.
. All Sales Are Final.
Dsm Detailing reserves the right to modify this statement at any time. Any changes to this Service Contract will be listed in this section,
Dsm Detailing does not make any commitment to update the materials.